Unlike the regular version that requires faster mobile data connectivity for most of its features, the lite version will work on slower connections as well. It is a small app that consumes less data as compared to the main app. If the issue persists, switch to the Lite version of Facebook Messenger. In some phones, you will have the setting by the name Restrict background data. Step 3: Tap on Data usage and enable Background data. To check and enable background data for Messenger, follow these steps: However, sometimes, this could hamper the proper functioning of the app. If you are low on mobile data, you can lower its usage by disabling it in the background for some apps. Turn off Ad Blockerĭo you have any ad blocker running on your device? Turn it off and restart your device. Select Reset app preferences from the menu. Step 2: Under All apps or Installed apps, tap on the three-dot icon at the top-right corner.
To reset app preferences, follow these steps: It resets app permissions, notifications, background data restrictions, enables disabled apps and other things. Resetting app preferences will also not delete any data on your device. Sometimes the issue could be due to poor internet connectivity so switching to a different medium will help. If you are on mobile data, switch to Wi-Fi and vice versa. Step 4: Here, turn off optimization for Messenger if it’s enabled. For that, the Background restriction should be enabled. Check if the app is allowed to use the battery in the background. Step 2: Tap on the Battery Optimization option or tap on the three-dot icon at the top-right corner and select Battery usage. Step 1: Go to Battery under the device Settings. To disable optimization, follow these steps: Step 1: Open device settings and go to Battery. To turn battery saver off, follow the steps: Check both options and see which one fixes it for you. You can do it individually for the Messenger or turn off the entire feature. You need to disable the battery saver mode to make the Messenger app work again. Most of the times, it is the battery saver or optimizer on your device that is causing this issue. Alternatively, enable it from the quick settings in the notification panel. To enable the airplane mode, go to Settings followed by Network & internet. Enabling it for some time and then disabling it could help you fix the issue. The airplane mode turns off all kinds of connectivity services on a device including mobile data and Wi-Fi network. Step 4: If the issue isn’t fixed, tap on Clear data/storage. Step 3: Tap on Storage followed by Clear Cache. Step 2: Under All apps, tap on Messenger. Step 1: Open device settings and go to Apps/Application Manager. To clear cache and data for Facebook Messenger, follow these steps: But you’ll have to download the photos again. So when you log in again, you will have your messages back. So you better take a backup before you clear data for this app.Ĭlearing data won’t remove your messages since you’ve synced them with your Facebook account or phone number. However, if you clear data, you will be logged out of Messenger and any downloaded photos present in the Messenger folder on your device will be wiped out. Clear Cache and DataĬlearing cache for the Messenger app will not log you out from the app or delete your messages. Sometimes, Facebook Messenger is stuck on this error due to poor network connectivity. The first thing that you should try is restarting your phone.
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Here we will tell you how to fix this problem on your Android device.